SMS Terms and Conditions
Last updated: August 26, 2026
These SMS Terms and Conditions apply to transactional delivery and customer-support text messages sent by OpsFleet about active package deliveries.
1. Program Name
The program name is OpsFleet Delivery SMS Program.
2. Program Description
OpsFleet sends transactional SMS messages to delivery recipients who opted in to receive updates about active package deliveries. Messages may include delivery confirmations, estimated arrival updates, driver arrival notifications, address verification requests, missing apartment or suite requests, delivery exception updates, failed delivery follow-up, and responses to customer-support conversations.
3. Consent
By voluntarily providing your mobile phone number and checking or accepting the SMS consent disclosure during an order, delivery scheduling process, website form, support conversation, or delivery company intake process, you agree to receive delivery-related text messages from OpsFleet. Consent is not a condition of purchase.
4. Message Frequency
Message frequency varies by shipment and support need, typically 1 to 5 messages per delivery.
5. Message and Data Rates
Message and data rates may apply.
6. Opt Out
You may reply STOP to unsubscribe from SMS messages. After you send STOP, you may receive one final confirmation message. No further messages will be sent unless you opt in again.
7. Help
You may reply HELP for assistance. You may also contact support@opsfleet.us.
8. Carrier Disclosure
Carriers are not liable for delayed or undelivered messages.
9. Privacy
Your information is handled according to our SMS Privacy Policy. We do not sell, rent, share, or transfer mobile phone numbers, SMS opt-in data, or SMS consent to third parties or affiliates for marketing or promotional purposes.
10. Changes
OpsFleet may update these SMS Terms and Conditions from time to time. Updates will be posted on this page.